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| Linked to care coordination | Quality measure | Results | Quality improvement |
|---|---|---|---|
| Release of information (ROI) in chart for current mental health provider | Percentage of patients who have outside clinic mental health provider who have signed ROI | 33% | Policy changed to require all psychiatric be managed in clinic. |

| Linked to safe care | Quality measure | Results | Quality improvement |
|---|---|---|---|
| Diversion prevention plan for prescribed controlled medications. | Percentage of patients receiving prescription for controlled substance who received a random pill count per month | 10% (4% of patients who received a pill count failed and were discharged) | Additional staff hired to increase percentage of patients receiving monthly pill counts. |